Behavioral Health Case Manager (LCSW/LMSW or CASAC)

Location: Syracuse, NY
Date Posted: 03-11-2019
Behavioral Health Case Manager (LCSW/LMSW or CASAC) – Managed Care
Syracuse, NY

About the Job:
CareNational, a leading medical management search organization, is currently looking for a Full-Time Case Manager in Syracuse, New York.  You’ll be responsible to provide care management services to a specific demographic that would be eligible for Health Home Services.  Within those duties you will be responsible for providing information, referrals, consultation and/or care management on health and psychosocial issues.
Case Manager Duties and Responsibilities: 
  • Receives referrals of members for Health Home services from internal and external sources.
  • Contacts referral within appropriate timeframe, addresses any urgent /emergent issues and schedules an appointment for a face to face intake, within required time frame.
  • Develops therapeutic relationship with member utilizing person centered interventions based on the member’s level of activation and presenting conditions
  • Coordinates services through communication with all identified health and community providers/agencies connected to the member
  • Develops a Person Centered Plan of Care with the member and involved providers.
  • Disseminates this information to all individuals who are involved in members’ care, as approved by member.
  • Interviews referrals and their families to collect data, disseminate pre-approved health education information, and administer satisfaction surveys and related evaluative inventories
  • Determines need and makes recommendations for continuation of or change in services
  • Maintains, at minimum, monthly telephonic contact with the member and an in-person visit at minimum once every three months.
  • Seeks out consultation/information for complex medical, behavioral health or psycho-social, as needed.
  • Completes, reviews and updates of assessments, as mandated by regulations
Case Manager Background: 
  • Bachelor’s Degree in Social Work, Counseling or related field  with a minimum of 2 years’ experience in a community outreach or equivalent  position
  • A combination of training and education that meets the above knowledge and skill level OR Credentialed Alcohol and Substance Abuse Counselor (CASAC) with a minimum of 5 years’ experience in a community outreach or equivalent position
  • Demonstrates ability to respect individual/family diversity and maintain confidentiality.
  • Demonstrates ability to work as a team member.
  • Knowledge of and ability to work collaboratively with providers and county/community health and human services.
  • Ability to demonstrate excellent communication skills both oral and written as well as strong interpersonal skills.
  • Proven ability to work independently and to be able to manage time appropriately
  • Strong organizational skills.
  • Computer literate and able to pass computer documentation competency testing for all software platforms used within the program. Testing must be completed within 3-6 months of hire.
  • Candidates will need a NYS driver’s license and to own or have access to reliable transportation that enables them to fulfill travel requirements of the job.
  • Bilingual Candidates Preferred

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

480.264.0620 (CALL – TEXT – FAX)
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